Gift Card Privacy Notice

Last updated: 2 June 2025

This Privacy Notice explains how Dolce Italia Finland processes personal data in connection with the request, purchase, issuance and use of Dolce Italia Finland gift cards, in accordance with Regulation (EU) 2016/679 General Data Protection Regulation and applicable Finnish data protection legislation.

1. Data Controller

Dolce Italia Finland
Kauppalantie 42, 00320 Helsinki, Finland
Email: info@dolceitalia.fi
Telephone: +358 44 2457400

2. Purpose of Processing

Personal data is processed exclusively for the following purposes:

Issuing and delivering the gift card
Managing payments and fulfilling accounting obligations
Enabling the use, activation and redemption of the gift card
Preventing fraud and misuse
Handling customer support requests related to the gift card

Personal data will not be used for marketing or promotional purposes unless explicit consent is provided separately.

3. Categories of Personal Data Processed

Depending on the type of gift card and delivery method, we may process:

First and last name of the purchaser
Email address of the purchaser
First and last name of the recipient, if provided
Email address of the recipient for digital delivery
Gift card amount and reference code
Optional personal message included by the purchaser
Transaction and payment reference data

No unnecessary data is collected.

4. Personal Data of Third Party Recipients

If the purchaser provides personal data relating to a third party recipient, such data is processed solely for the purpose of delivering and enabling the use of the gift card.

Recipient data will not be used for marketing communications and will not be retained beyond what is strictly necessary for operational management and legal compliance.

5. Legal Basis for Processing

Processing is based on Article 6(1)(b) GDPR – performance of a contract or pre-contractual measures requested by the data subject.

Any additional processing, such as marketing communications, is carried out only on the basis of explicit consent.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described above and comply with legal obligations.

Accounting and transaction data is retained as required by Finnish tax and accounting law
Gift card operational data is retained until the gift card is redeemed or expires, plus any legally required retention period

7. Data Recipients

Personal data may be shared with:

Payment service providers
Technical service providers involved in issuing and delivering gift cards
Accounting service providers
Public authorities where required by law

All service providers act under contractual obligations and appropriate data protection safeguards.

8. International Data Transfers

If personal data is transferred outside the European Union or the European Economic Area, such transfers will occur only where adequate safeguards are in place, including Standard Contractual Clauses or other lawful mechanisms in accordance with GDPR.

9. Data Subject Rights

Under the GDPR, data subjects have the right to:

Access their personal data
Request rectification of inaccurate or incomplete data
Request erasure where legally applicable
Request restriction of processing
Object to processing where applicable
Withdraw consent at any time where processing is based on consent

Requests may be submitted to info@dolceitalia.fi.

10. Security Measures

Dolce Italia Finland implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure.

11. Supervisory Authority

If you believe your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority in Finland:

Office of the Data Protection Ombudsman
Tietosuojavaltuutetun toimisto
www.tietosuoja.fi

12. Contact Information

Dolce Italia Finland
Kauppalantie 42
00320 Helsinki, Finland
Email: info@dolceitalia.fi